Send us an email with the style name, colour and size you are looking for and we will do our best to find a pair for you!
Thank you for signing up for our newsletter! You will receive the coupon in your email inbox. However, sometimes our emails get stuck in your junk/spam folder. Please check these folders for the coupon. If you still can’t find it, contact us and we will help you out!
You do not need a PayPal account to purchase your Wool Slippers. Once you land on the PayPal page for payment, you will be able to select if you want to pay with a credit card or PayPal account. You can put in your credit card information without an account.
Yes, we do! For orders with shipping addresses outside of North America, a flat rate shipping fee of $40.00 per pair will be applied (a reduced rate will be automatically applied for order with 2 pairs or more).
Our system bases shipping costs on your geographic location, but once you put in your shipping/billing information, the shipping cost will be removed if the merchandise is delivering to a state/province which qualifies for free shipping.
We guarantee delivery within North America (48 contiguous states and Canada) by December 24 for any order placed prior to 12 pm Eastern Time on December 12. If expedited/express shipping is required, please contact us at our toll-free number (888) 656-7727. With UPS Expedited, your order is guaranteed to arrive in two business days within the 48 contiguous states and Canada.
We do not ship to PO boxes.
If you need to return or exchange, no worries! Simply fill out the return and exchange form, and follow the steps.
Online returns and exchanges can only be made for merchandise purchased on our website. If you purchased the shoes in-store, kindly contact the store where you originally purchased the pair. We’re sure they’ll be more than happy to help you out.
All merchandise returned and exchanged must be in brand-new condition: unworn, in original packaging, with the tags on.